José Carlos Figueroa

Position: Caribbean Government Relations and Business Development Representative Gaming Laboratories International, LLC (GLI®)

As Caribbean Government Relations and Business Development Representative for Gaming Laboratories International (GLI®), José Carlos Figueroa maintains relationships with GLI’s regulatory clients and gaming suppliers. Figueroa delivers quality presentations on gaming regulation processes and procedures. He is also responsible for drafting policies, legislation, and regulations. Additionally, Figueroa performs on-site inspections of gaming equipment, gaming systems, and associated components to verify compliance with applicable regulatory requirements.

Before joining GLI, Figueroa served as Deputy Gaming Director for the Puerto Rico Tourism Company (PRTC). In this role, he evaluated, supervised, and coordinated the activities of the Gaming Division Fiscalization Area. This included the implementation of regulations and electronic games, investigations, licensing, and compliance programs. He developed new technology processes and training programs and approved technical standards for slot machines, gaming systems, and electronic devices operating in Puerto Rican casinos. Additionally, Figueroa developed and implemented guidelines for auditing slot machines, slot systems, and network assessments.

Figueroa also served as licensing supervisor and gaming officer overseeing the operations of the PRTC’s Enterprise and Employee License Unit. In this capacity, he developed and supervised investigations on license applications and casino franchise violations. Figueroa also analyzed changes to and implementation of casino internal controls and standard operating procedures. He also was a project manager for the development of gaming regulations and business intelligence applications of the Gaming Division. Additionally, he was the liaison between the Gaming Division and U.S. and international gaming jurisdictions.

Previously, Figueroa was an accounting officer and emergency management coordinator for Hotel Development Corporation. He was responsible for the full accounting cycle for the corporation and its hotels. He also validated and reviewed new project feasibility studies. Additionally, he coordinated with government and law enforcement agencies and municipalities in the event of an emergency.

Figueroa majored in Accounting at the University of Puerto Rico, where he earned a bachelor’s degree in Business Administration. He also holds certifications from the University of Nevada, Las Vegas in financial background investigation techniques, slot analysis, and Sports Betting.  Additionally, he is certified by FEMA as a Community Emergency Response Teams (CERT).

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